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21+ only · Adult signature and photo ID required at delivery · Flat-rate shipping, free over $150 · Every bottle listed with region, ABV and volume
Rogue Cellar brand mark Rogue Cellar
AC CT0
Rogue Cellar information

Privacy Policy

Scope of this notice

This privacy notice describes how Rogue Cellar handles personal information collected through this storefront. It covers browsing, account and order activity, and any message you send us.Registered business details and alcohol licence information are available on request from customer support.

What we collect

  • Order information: the name, delivery address, email address and telephone number needed to pick, pack and deliver bottles.
  • Age and handover records: the date-of-birth confirmation given at checkout and the adult signature the carrier captures on delivery.
  • Payment confirmations: the payment provider handles card data. We receive an approval reference and the last four digits, never the full number.
  • Technical information: pages visited, referring links, approximate location derived from IP address, device and browser type, and the cookie identifiers described in the cookie policy.

Why we use it

To accept and fulfil orders, to check that a buyer and a recipient are of legal age, to arrange delivery against an adult signature, to answer questions, to prevent fraudulent orders, to keep the accounts and records that alcohol and tax rules require, and to improve the shop. Marketing email is sent only where you asked for it.

Who sees it

Delivery carriers, the payment provider, the email service that sends order confirmations and the hosting provider, each only for the task they perform. We do not sell personal information, and we disclose it to a public authority only where the law compels us to.

How long we keep it

Order and age-verification records are held for the period that alcohol and tax rules require and are then deleted. Browsing data and cookie preferences are kept for the lifetime described in the cookie policy. A marketing preference lasts until you withdraw it.

Your choices

You may ask for a copy of the personal information we hold, ask us to correct it, or ask us to delete it where no legal duty requires us to keep it. Write to the address below and we will confirm what we can do.

Under 21

This store sells alcohol and is not directed to anyone under 21. We do not knowingly collect information from minors; if you believe a minor has sent us information, contact us and we will remove it.

Contact

Questions about this privacy notice can be sent to [email protected] or raised by telephone on .Registered business details and alcohol licence information are available on request from customer support.